Frequently Asked Questions

Have a Question? We’ve got Answers!

Welcome! We know that understanding how we work and what services we offer can be tricky so to help you get started, we’ve compiled some of the more frequent questions asked by customers. If you would like to chat, please get in touch, we’re here to help. Contact Us

Sign up & Billing

How do we sign up?

Signing up to our services is easy. Register your details with our offices, find out if our services are right for you and give us the go-ahead.

When and how soon can we get things moving?
How much do you charge for business services?
Which payment methods do you accept?
How can we cancel our services?

Support & Meetings

How do we get started working with your team?

Once we have received your approval to go ahead with our services subscriber agreement our onboarding team will be in touch to arrange our onboarding meeting.

When will I be able to expect remote support?
Do you offer group training as well as one to one support?
How often will we have meetings?
What are the minimum working requirements?

About Our Company

Who are Orebix?

Orebix is a brand of Business and Research Ltd. Registered in England, company number: 8981246. Initially the idea to support local and national business with digital services including SEO services. Orebix has grown into a full-service Digital Marketing Agency.

Why should we use Orebix for our business services?

Services & Solutions

What business services do you offer?

We are a full-service digital marketing agency. In our definition, this means we offer everything your business needs to do business online, from startups to large multinational corporations.

Which industries do you have experience with?

Support & Meetings

How do we get started working with your team?

Once we have received your approval to go ahead with our services subscriber agreement our onboarding team will be in touch to arrange our onboarding meeting.

When will I be able to expect remote support?
Do you offer group training as well as one to one support?
How often will we have meetings?
What are the minimum working requirements?

Support & Meetings

How do we get started working with your team?

Once we have received your approval to go ahead with our services subscriber agreement our onboarding team will be in touch to arrange our onboarding meeting.

When will I be able to expect remote support?
Do you offer group training as well as one to one support?
How often will we have meetings?
What are the minimum working requirements?