JAVASCRIPT DISABLED We try to make this site work as best we can with Javascript disabled. Some aspects will not function without it. Our apologies.

Key To Sustainable Business Growth

Customer Management Systems

By tracking customer data and interactions, CRM software is an essential part of any company's success. Management can monitor performance and reduce costs. Without a CRM system, companies rely on spreadsheets or employee notes.

Customer Management Systems
Orebix Services Team Photo 10

Store, Track And Engaging Your Audience

Robust Management And Analytics

Improve Management And Sales Performance With CRM.

Managing your leads, client and customer contacts, interactions, emails and support is an essential part of your business.

Done manually this can be time consuming and hard to track aspect of your management teams job.

A Customer Relationship Management system can help you with this part of the business management process.

Orebix Services Team Photo 12

Lead Management For You And Your Team

What Is CRM Software?

CRM software is used to support these processes, storing information on current and prospective customers.

Information in the system can be accessed and entered by employees in different departments.

Sales, marketing, customer service, performance management etc.

Details on any customer contacts can also be stored in the system.

The rationale behind this approach is to improve services provided directly to customers and to use the information in the system for targeted marketing.

Orebix Services Team Photo 6

Handling Customer Communications

Customer relationship management (CRM) is a term applied to processes implemented by a company to handle its contact with its customers.

While the term is generally used to refer to a software-based approach to handling customer relationships, most CRM software vendors stress that a successful CRM strategy requires a holistic approach.

CRM initiatives often fail because implementation was limited to software installation without providing the appropriate motivations for employees to learn, provide input, and take full advantage of the information systems.

Start Improving Your Business Today!

If you are looking for full service then we are ready to move forward with your project today. Should additional discovery and planning be required then we are ready to get started on that now too.

Digital Agency Careers

We are looking for new talent to support our business.

We are always learning and adapting as our industry runs pretty fast and is ever-evolving. We support remote workers and are open to candidates globally to support our operations based in Stockport, England. Take a look at the position requirements. Careers